Last Updated: June 12, 2026
Welcome to Letterman Standard. These Terms of Service govern your access to and use of our website, products, subscriptions, content, and related services.
By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.
1. About Letterman Standard
Letterman Standard provides sports-nutrition products and educational content designed to support active lifestyles. Our brand is built for families, parents, and athletes who value ingredient transparency and responsible supplementation.
2. Not Medical Advice
All content on our website is provided for informational and educational purposes only. It is not medical advice, nutrition counseling, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.
Always speak with a physician, registered dietitian, or qualified healthcare provider before using any dietary supplement, especially if the user is under 18, pregnant, nursing, taking medication, managing a medical condition, or subject to athletic governing-body rules.
3. Dietary Supplement Disclaimer
Statements made about our dietary supplement products have not been evaluated by the Food and Drug Administration. Letterman Standard products are not intended to diagnose, treat, cure, or prevent any disease.
Product information, ingredient details, and educational content are not intended to suggest that any product can prevent or treat a medical condition.
4. Student Athletes and Parental Supervision
Letterman Standard products are sold to adults. If a product is purchased for a minor athlete, a parent or legal guardian is responsible for reviewing the product label, confirming appropriate use, and supervising use.
Athletes who are subject to school, team, league, NCAA, professional, military, or anti-doping rules are responsible for confirming that any supplement is permitted under the rules that apply to them. Only products specifically marked as third-party certified should be treated as certified.
5. Product Use and Label Directions
You agree to use products only as directed on the product label. Do not exceed the suggested use. Stop using a product and consult a healthcare professional if you experience an adverse reaction.
Ingredient, allergen, and product information may change. Always read the product label before use, including warnings, allergen information, lot number, and expiration date.
6. Product Availability and Accuracy
We work to display product information, pricing, ingredients, images, and availability accurately. However, errors may occur. We reserve the right to correct errors, update information, cancel orders, limit quantities, or refuse service when necessary.
We do not guarantee that website images will perfectly match product packaging, colors, or labels, especially after packaging updates.
7. Orders and Payment
By placing an order, you represent that all billing, shipping, and payment information is accurate and that you are authorized to use the payment method provided.
Your order is not accepted until we confirm it. We may refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, inventory issues, shipping restrictions, or violation of these Terms.
8. Shipping and Delivery
Shipping times shown at checkout are estimates unless expressly stated otherwise. We will make reasonable efforts to ship orders within the timeframe provided.
If an order is delayed beyond the stated shipping timeframe, we may contact you with an updated shipping estimate and, where required, provide the option to accept the delay or cancel the unshipped portion of the order for a refund.
Risk of loss generally passes to you when the carrier confirms delivery to the shipping address provided at checkout.
9. Returns and Refunds
Returns, refunds, replacements, damaged items, opened products, and guarantee requests are governed by our Refund & Return Policy, which is incorporated into these Terms.
10. Subscriptions and Auto-Renewals
If you purchase a subscription, you authorize Letterman Standard or its payment processor to charge your selected payment method on a recurring basis at the price, frequency, and interval shown at checkout.
You may cancel, skip, or modify eligible subscriptions through your account portal or by contacting support before the next order is processed. Cancellation applies to future charges only and does not automatically cancel an order that has already been processed or shipped.
We will disclose subscription price, renewal frequency, and cancellation instructions before purchase. If subscription pricing or material terms change, we will provide notice where required by law and give you an opportunity to cancel before the change applies.
11. Promotions, Discounts, and Gift Cards
Promotions, discount codes, referral offers, bundles, and limited-time offers may be subject to additional terms. We may modify or cancel promotions at any time unless prohibited by law.
Discounts generally cannot be combined unless stated otherwise. Gift cards are not redeemable for cash except where required by law.
12. Accounts
You may need an account to access certain features, including subscriptions or order history. You are responsible for keeping your login credentials confidential and for all activity under your account.
You agree to provide accurate account information and update it as needed. We may suspend or terminate accounts that violate these Terms.
13. Prohibited Uses
You agree not to use our website, products, content, or services to:
- Violate any law or regulation.
- Infringe our intellectual property or the rights of others.
- Submit false, misleading, or fraudulent information.
- Resell products without written authorization.
- Scrape, copy, or exploit website content without permission.
- Upload harmful code, spam, or disruptive material.
- Interfere with website security or functionality.
- Harass, abuse, threaten, or discriminate against others.
- Make unauthorized health, disease, or performance claims about our products.
14. Intellectual Property
All website content, including text, graphics, logos, product names, images, videos, designs, icons, and brand elements, is owned by or licensed to Letterman Standard and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, display, sell, or exploit our content without written permission.
15. User Content and Reviews
If you submit reviews, photos, testimonials, comments, or other content, you grant Letterman Standard a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, edit, and share that content for business, marketing, and promotional purposes.
You represent that your content is truthful, based on your own experience, and does not violate the rights of any third party. We may remove or decline to publish content at our discretion.
16. Testimonials and Results
Testimonials, reviews, and user stories reflect individual experiences. They do not guarantee that you or your athlete will experience the same results.
Athletic performance, recovery, hydration, and nutrition outcomes depend on many factors, including training, sleep, diet, age, health status, genetics, and consistency.
17. Third-Party Links and Services
Our website may link to third-party websites, apps, payment processors, shipping carriers, or services. We are not responsible for third-party content, policies, products, or practices. Your use of third-party services is governed by their terms and policies.
18. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect personal information.
19. Communications
By providing your email address or phone number, you agree that we may contact you about orders, account activity, customer service, promotions, and other brand communications, subject to applicable law.
You may unsubscribe from marketing emails using the link in the email. Transactional messages related to orders, shipping, accounts, or subscriptions may still be sent.
20. No Unauthorized Resale
Letterman Standard products are intended for personal use unless we authorize otherwise in writing. Unauthorized resale, marketplace listing, relabeling, repackaging, tampering, or export is prohibited.
Products purchased from unauthorized sellers may not be eligible for guarantees, refunds, replacements, or customer support.
21. Disclaimer of Warranties
To the fullest extent permitted by law, our website, services, content, and products are provided “as is” and “as available,” except as expressly stated in our policies or required by law.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components.
22. Limitation of Liability
To the fullest extent permitted by law, Letterman Standard and its owners, employees, contractors, suppliers, and partners will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, services, or products.
Nothing in these Terms limits liability that cannot be limited under applicable law.
23. Indemnification
You agree to indemnify and hold harmless Letterman Standard and its owners, employees, contractors, suppliers, and partners from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms, misuse of our website or products, unauthorized resale, or violation of any law or third-party right.
24. Governing Law
These Terms are governed by the laws of the state in which Letterman Standard is legally organized or principally located, without regard to conflict-of-law principles, unless applicable law requires otherwise.
25. Dispute Resolution
Before filing a claim, you agree to contact us first so we can try to resolve the issue informally. Please email:
Include your name, order number if applicable, a description of the issue, and the resolution you are requesting.
26. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of the website or services after changes are posted means you accept the updated Terms.
27. Contact Information
Questions about these Terms may be sent to:
Letterman Standard
Email: support@lettermanstandard.com