Terms of Service

Using the website and placing an order

Purchases and marketing subscriptions are intended for adults 18 and older. You must have legal authority to enter the transaction, meet applicable purchase requirements and provide accurate information.

Parent involvement does not override a product’s label, a legal restriction or required verification. A newsletter signup is not permission for a minor to use a product.

Do not misuse the website, attempt unauthorized access, interfere with another visitor, introduce malicious software, circumvent security or use the site for unlawful or fraudulent activity. Ordinary access through assistive technology is welcome.

If you use an account, keep your credentials private and contact us about suspected unauthorized activity. You do not need an account to send a support or product-safety inquiry.

Product information and responsible use

Before use, read the exact product’s:

• Label and ingredients.
• Allergen information.
• Directions and warnings.
• Age guidance.

Educational website content does not replace the product label, individualized professional advice or applicable sport rules.

Our product-use guidance is for adults 18 and older, including college athletes. We do not provide product-use recommendations or dosing guidance for athletes under 18. If you are considering a product for a younger athlete, discuss the complete label with their pediatrician or treating physician before use. Follow all label age restrictions and applicable purchase restrictions. Discuss health conditions, pregnancy or breastfeeding, medications, allergies and other supplements with a qualified healthcare professional.

No product replaces ordinary meals, fluids, sleep, training or medical care.

We do not promise a particular athletic result, suitability for everyone or protection of an athlete’s eligibility.

Certification, testing and manufacturing statements apply only to the product, record and scope expressly identified. A brand emblem or general scientific reference is not a certification or endorsement.

Prices, availability and orders

Before submitting an order, review the product, quantity, price, applicable taxes, shipping charges and any specific restrictions.

Browsing products or contacting us does not create an order, reservation, subscription or guarantee of availability.

We may decline or cancel an order for a lawful reason, including:

• Suspected fraud.
• A material listing error.
• An unsupported destination.
• Inability to satisfy a product restriction.

If we have captured payment for an order we cancel, we refund the canceled portion. We do not retain payment for goods we cannot deliver.

We will explain a material order issue and your options before proceeding with a different charge or substitute product.

Browsing this site or sending an inquiry does not create a subscription, automatic renewal, preorder, gift-card service or wholesale account. Any separately offered commercial arrangement requires its own clear terms and your affirmative agreement.

Shipping, returns and the Confidence Guarantee

Shipping methods, charges and order-level estimates are disclosed before payment and governed by our Shipping & Delivery Policy.

Returns, damaged or incorrect items and the 30-Day Confidence Guarantee are governed by our Returns & Confidence Guarantee policy.

That policy explains eligibility for opened products. A general unopened-return provision does not override the guarantee.

Follow the applicable contact process for a cancellation, return or address-change request. Do not mail a product to our business mailing address without receiving return instructions.

Nothing in these Terms restricts consumer rights that cannot legally be waived.

Website information and service changes

We aim to keep the website accurate and may correct errors or update information.

A correction does not retrospectively remove your statutory rights or change an accepted transaction without a lawful basis. If a material error affects your order, we will address it with you.

We may maintain, change or suspend website features for operational or security reasons. We do not guarantee uninterrupted access.

We will not use a general service-change clause to withhold a refund otherwise owed.

Brand materials and external links

The Letterman Standard name, varsity-letter identity, website design, copy and other materials are owned by or licensed to their respective rights holders.

You may read and share links to our educational resources for personal, family or program discussion.

Do not reproduce or commercially exploit brand materials, remove attribution or suggest an endorsement without permission or another lawful basis. These Terms do not limit fair use or other rights provided by law.

Links to independent organizations are provided for reference. Those organizations are responsible for their content and privacy practices. A link does not imply that an organization tests, certifies or endorses our products.

Messages and personal information

We use contact and team inquiries to respond to the inquiry. Marketing signup is a separate choice.

Do not send payment-card details, identity documents, athlete rosters or private medical records through a general contact form.

Contacting us does not give us an unrestricted public advertising license to your private support messages. Any requested use of a testimonial, review or endorsement will follow the permissions and disclosures applicable to that use.

Our Privacy Policy explains how we handle personal information.

Your responsibilities and rights

You are responsible for following the product label, obtaining appropriate individualized advice and complying with the rules that apply to you.

This does not excuse defective goods, misleading statements or other conduct for which we are responsible under applicable law.

No provision excludes a liability or remedy that cannot legally be excluded, including mandatory consumer protections.

Changes to these Terms and resolving concerns

Changes to these Terms apply prospectively to the relevant use or transaction, subject to applicable law. We will communicate material changes when required.

A later policy change does not remove rights attached to an earlier order.

Contact us first about a concern so we can try to resolve it. This request does not require arbitration, waive access to a court or public authority, or reduce a statutory time limit or remedy.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law.